Projects 2004
Our core competencies are reflected in the conducted projects in the years ('01, '02, '03, '04, '05, '06, '07, '08). In these projects we have covered projects in the field of knowledge management, e-learning, integrating working and learning, and business-process-oriented knowledge infrastructures.
Projects
E-Learning as a Completion of Traditional Training Methods in Computing Instruction
Partner: TDSP – Technical Didactic Spezialist Press, Switzerland
This project continues the past three years work which focused on the upgrading and consolidation of TDSP as a provider of high-level, broadly ranged courses based on blended learning. In 2004 two different fields are in the centre of attention.
Emphasis in this year’s project was on analysing expert-level training programs for Microsoft Word and Microsoft Excel and developing a teaching concept basing on the findings from the analysis.
The essential project outcome has been the teaching concept, which consisted of:
- Catalogue of learning objectives
- Curriculum
- Led instructional exercises
- Concept for eLearning supplements
- Didactic concept
- Layout concept
The quality of trainings for the instructors should be assured, so that a high level of competence is held and guaranteed. For this purpose, the range of training materials should be extended by components or even courses which on the long run yield maximum benefit for the company TDSP. Moreover, with the aim of assuring quality and a high level of expertise a methodological sound concept for assessing competence will be developed.
Summary (PDF, German only):
EDM KnowFlow
Partner: Magna Steyr GmbH
The Project EDMKnowFlow deals with the identification, analysis and support of knowledge processes at Magna Steyr based on modelled business processses. To achieve that, a software tool that allows for structured capturing and evaluation of knowledge flows elicited through process-oriented interviews is developed. The identified knowledge flows allow for deducing focussed improvements of an EDM (Engineering Data Management) system, which plays a crucial role in Maga Steyr's engineering processes.
Summary (PDF, German only):
eLC - eLearning Check
Partner: Hyperwave, Dynamic Media
Concerning the integration of eLearning into enterprise training, an increasing acceptance is forecasted. This project dealt with to what extent the integration of eLearning into enterprise training is possible and meaningful. For assessing applicability of eLearning a readiness check in questionnaire form was developed. Surveyed data were statistically analysed, presented and discussed in a workshop at I-Know 2004. In addition, the eLearning Check serves as a basis for defining business models for eLearning applications in the enterprise context.
Summary (PDF, German only):
EWM-Guide
Strategic Research Project
This project aims to synthesize the experiences made upto now during the introduction of knowledge management to a uniform framework. The purpose of this framework is to describe the introduction process of knowledge management the way it is implemented at the Know-Center. This includes the generation of descriptions of procedural instructions derived from the methods developed (e.g. B-KIDE, AD-HOC), the integration of experiences from application projects and the identification of new components. Additionally to our focus on the two methods B-KIDE and AD-HOC we also take into account the topic areas Knowledge management Maturity Model and Knowledge Risks. In addition important basic conditions for the introduction of knowledge management are identified and documented. Further we compare this Know-Center Framework with other approaches from science and work out its differences and particular features.
This project enables the Know-Center to scientifically underpin its results and realizations gathered in cooperation projects, to generalize, to identify new research trends and provide a common picture of the introduction from knowledge management.
GC-Net
Partner: Gosch Consulting GmbH
Gosch Consulting GmbH is conducting various projects in the field of business consulting, knowledge management, and engineering. What they want to improve is their intranet solution that supports project management processes, disburdens project office activities, and supports project documentation and acquisition tasks. The aim of GC-Net is to analyse the organisational, social, and technical environment where these activities take place, in order to design and implement an improved and innovative, high benefical and trend-setting solution that might be introduced to partner companies within their holding company as well.
Summary (PDF, German only):
HW-Retail I & II
Partner: Hyperwave R&D Graz GmbH
The task of the two "Retail"-Projects is to collect the requirements on modern Knowledge Management Systems out of a special industry sector perspective. The Retail-Projects aim to develop practical applications in the context of corporate eLearning and assured information delivery. Another goal is the presentation of specific benefit estimations of IT-support in the aereas further education and information delivery concerning the retail environment to point out the benefits of a Knowledge Management System for this industry sector. Additionally the evolving practical scenarios will be illustrated and exemplary implemented.
Summary (PDF, German only):
Meeting Efficiency Management
Partner: Hyperwave Software Research & Development GmbH
Meeting Efficiency Management means the efficient and resource sparing management of the planning, design, realisation, and wrap-up of meetings and their results. In the context of Meeting Efficiency Management the following components should be considered and enhanced:
- Solution of problems in the context of meetings such as high travelling expenses, inadequate results, forgetting of documentation.
- Support in preparing, realising, and performing the follow-up of the meeting.
- Integration of the software technological solution into the Collaborative Enterprise Content Management.
The main result of the project is a white paper which deals with the question how meeting efficiency can be enhanced by means of Enterprise Content Management, Collaborative Teamwork, and Web Conferencing Systems. Arguments as outlined in the white paper are supported by applying the eConferencing Suite and Hyperwave eKnowledge Infrastructure to improving meeting efficiency.
Summary (PDF, German only):
PLATOn II
Partner: CONCEPT Data Systems Systemanalyse und Softwareentwicklung GmbH
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The goal of this project is the implementation of Partner Relationship Management in order to improve an existing complex software application for plant production, administration and trade. Summary (PDF, German only): |
QKnow II
Partner: Hyperwave Software Research & Development Ges.m.b.H.
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The project QKnowII aims to develop a technological platform for supporting employees of Hyperwave R&D Graz in the execution of project tasks. Based on results achieved during the predecessor project QKnow (performed in the year 2003), employees are supposed to receive comprehensive support for their respective business processes. This includes support for managing project documents, -forms, -ressources and -knowledge in a unified platform. The implementation of that platform was achieved in cooperation with Hyperwave R&D Graz and builds on the available knowledge management system Hyperwave. Summary (PDF, German only): |
QualityCosts
Partner: Hyperwave Software Research & Development GmbH
Within the project QualityCosts, a trend-survey among Austrian and German quality managers was conducted. The study aimed to investigate how modern information technology can contribute to successful quality management initiatives. The results of the study corroborate the importance of information technology in the context of quality management and indicate tremendous potentials for future QM-enabled information technology solutions.
Summary (PDF, German only):
WINform
Client: [micro]electronic cluster
The [micro]electronic cluster is a network of diverse enterprises, training institutions and research centers in the field of microelectronics and electronics. WINform is a project funded by the Carinthian Economic Promotion Fund (KWF). Here the Know-Center, engaged by the [micor]electronic cluster, acts as a consultancy for knowledge-management and technology.
WINform aims to intensify cooperation among cluster companies and – by taking advantage of the variety of the companies' capabilities and resources – generate benefit from synergies. A technical platform - the knowledge-based information system (WINform) - is established. On the one hand, it provides an overview of the cluster-companies and their competencies. On the other hand, it supports the establishment of a cooperation culture between the companies. Hereby, the understanding of the position and role of one's own enterprise as well as the overview of thematic relations between other enterprises are essential factors. In this context the following challenges are addressed:
- Transparency within the cluster
- Communication between the participants
The solution is based on business value chains, since these make potential interfaces between the enterprises transparent and are directly relevant to business. Through WINform the information about enterprises, their competencies, reference projects and contacts is made visible.
Summary (PDF, German only):
Know-Center Intangible Assets Assessment
Partner: Internal project
The development and implementation of our internal intangible assets instrument has to goals. On the one hand it serves for collecting experiences, on the other hand the instrument serves for the internal communication, external reporting and strategic planning. Since the instrument has been developed in late 2001, it is implemented. The implementation is carried out by collecting data, by their interpretation against the background of our business objective, and the derivation of measures. Moreover, the initially defined success factors and indicators are continuously checked for their actuality and revised according to changed conditions, that is, dependent on the dynamics of our company enhancements are made. Indicators and data changes are communicated to employees for informing them about company relevant questions. Furthermore, parts of our data enter external monitoring reports for informing the public about our resources and performance.